Frequently asked questions

Welcome to our FAQ section! We’ve compiled answers to the questions most frequently asked by our users. Our aim is to provide you with clear, useful information so that you can quickly find the answers you need. If you can’t find the answer you’re looking for, please don’t hesitate to contact us. We’re here to help!

How do I reserve a court?

Step 1: Register on the Pickle Planner platform

  1. Go to Pickle Planner: Click on the Reserve a court button. This will automatically take you to the pickle planner platform
  2. Créer un compte : Click on the Create an account button. You will need to provide personal information such as your name, e-mail address and a password.
  3. Confirm your registration: Once you have completed the form, you will receive a confirmation e-mail. Click on the link in this e-mail to activate your account.

Step 2 : Book a court

  1. Login: Use your login details to log in to your Pickle Planner account.
  2. Choose a court :Browse available courts Reservations can be made up to 7 days in advance.
  3. Select time slot: Click on the time slot that suits you best to reserve the court.
  4. Confirm reservation: Check your booking details and click on “Confirm”.

Step 3 : Online payment

  1. Make your payment: Once you have confirmed your booking, you will be redirected to the payment page. Follow the instructions to enter your payment details.
  2. Receive confirmation: Once payment has been made, you will receive confirmation of your booking by e-mail with all the necessary details.

 

How does reserving games in the bar section work?

To reserve our games, we kindly ask you to leave a valid form of identification. Please note that people under 18 must be accompanied by an adult. This allows us to ensure a safe and pleasant experience for all our users. Thank you for your understanding and cooperation.

Why do I have to take my boots off at the front?

To keep our areas clean and safe, we ask you to remove your outdoor boots and shoes in the designated area. This helps us maintain the quality of our facilities and ensure a comfortable environment for all visitors. Thank you for your understanding and cooperation.

What kind of shoes should I wear to play Pickleball?

To preserve the condition of our pickleball courts and ensure an optimal playing experience, it’s essential to wear sports shoes suitable for indoor surfaces. These shoes offer several advantages:

  1. Pickleball court protection: The soles of indoor shoes are designed to minimize wear on playing surfaces. By avoiding inappropriate footwear, you can help to keep the courts in good condition and extend their lifespan.
  2. Safety & Performance: The right sports shoes offer better support and grip, reducing the risk of slips and injuries. They also improve your agility and performance in the field.
  3. Comfort: Designed for the specific movements of indoor sports, these shoes offer optimum comfort, allowing you to play longer without discomfort or fatigue.

We thank you for your cooperation in wearing suitable sports shoes. By following this recommendation, you are helping to preserve our facilities and ensure a safe and enjoyable playing environment for all.

How can I determine my level of play?

In Quebec, several methods can be used to determine your pickleball skill level. Here are a few suggestions:

1. Self-evaluation

Play and watch: Take part in Open play sessions or local tournaments and see how you perform. Be honest with yourself about your serving skills, return of serve, volleys, dinks, smashes, and your ability to maintain an exchange. Think about your overall gaming experience. Have you ever taken a course or clinic? Have you played in any leagues or tournaments? These experiences can give you an indication of your current level.

Consult Pickleball Canada’s evaluation guide

Why is it important to determine my level of play?

It’s crucial to evaluate your level of play before joining a pickleball league. This evaluation ensures a positive and rewarding experience for you and the other participants. Here’s why it’s essential:

Level balance: By knowing and communicating your level of play, you can be sure of playing against opponents of similar ability. This creates balanced matches, where every player has a fair chance of winning, making competitions fairer and more exciting.

Maximizing pleasure: Uniform levels of play mean more competitive and enjoyable games. You’ll avoid situations where skill gaps make matches frustrating for less experienced players or boring for more advanced ones.

Positive atmosphere: A league with clearly defined levels fosters an atmosphere of mutual respect and encouragement. Players are more likely to respect and support their peers when they know everyone is in their place.

In conclusion, properly assessing your level of play before joining a pickleball league is crucial to ensuring a positive and rewarding experience for all. This guarantees balanced matches, promotes self-improvement, reduces the risk of injury, and enriches the league community.

Consult Pickleball Canada’s evaluation guide

How does the racket and ball rental service work?

Booking your pickleball equipment is quick and easy! You can reserve the items you wish to hire on site. Paddle rentals cost $5 for 2 hours or less. Identification will be required for rental.

I don't have a playing partner. Can I still play?

Yes, it’s still possible to register in one of our leagues. We also offer time slots for free play. You can check the calendar regularly to see which slots will be available.